Shipping Policy

Please use the following estimates unless it's specified otherwise, on the particular product page itself.

US Shipping Time Estimates:

Jewelry: 15-30 Business Days

Handmade items: 15-30 Business Days + Processing time

You can find average processing time on the specific product page.



International Shipping Time Estimates:

Jewelry: 20-35 Business Days

Handmade items: 10-20 Business Days + Processing time

You can find average processing time on the specific product page.

 

Some of our products are more popular than others. Demand influences the shipping time, these are just estimates and usually, the delivery time is much faster than these estimates.

We are constantly working on cutting shipping costs, so we can offer free worldwide delivery for all of our products.

Carriers

We use the following carriers to deliver our orders:

  • USPS
  • UPS
  • FedEx
  • DHL
  • China Post
  • ePacket
  • Hong Kong Post
  • DHL Commerce


Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

I ordered 2 items, why did I only receive one?

When you order multiple items sometimes they will be shipped separately as products are shipped from different warehouses. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they will get to you!